Implementation and support

Implementation

  • Corporate, distributed, intelligent and Web applications
  • Delivery/acceptance and deployment according to formal documentation
  • Distribution via the Web or with the help of specially trained teams

Training

  • Preparation of course materials, video and presentations
  • Training of users on-site or remotely with the help of Web conferences
  • Training of the Customer support team

Support

  • According to warranty period
  • Support on-site or remote
  • 24x7 support
  • Formal procedure for collecting comments, providing updates and deployments
  • Automated control of the requests, organization of the help-desk with JIRA
  • Continuous integration